REFUNDS AND CANCELLATION

This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under pertaining to electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and the terms and conditions for access or usage of www.tatkalmatrimony.com (the "Website").

You understand and acknowledge that the Firm acts as an "Intermediary" as defined under clause (1) sub-clause (w) of Section 2 of the Information Technology Act, 2000. Platform is a brand owned by the Company which owns, retains and has complete rights in the domain name.

We thank you and appreciate your use of Our Platform. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us unless specifically stated otherwise on our service sale pages or readers offer advertisements. The policy with regard totheprocessing of the refund, shall be in accordance with the clauses as set forth:

1. PROCESSING OF REFUND

1.1 We do not provide refunds for payments once made for the Services.The payments made by any Member to the Firm by way of membership are treated as non-refundable payment.

1.2 Members shall not assign or transfer their Platform membership to any other person or entity, and such an act shall be treated as violation of terms and conditions and the Firm shall retain their right under these terms and conditions.

1.3 Payment once made for the services on the Platform cannot be assigned to any person/party or adjusted towards any other product or packages provided by the Firm.

1.4 We maintain a negative list of all fraudulent transactions and non-complying users and reserve the right to deny access to such users at any time or cancel any orders placed by them in future.

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